Klaviyo

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Klaviyo : FAQ

What is Klaviyo and what does this online software do?

Klaviyo is an online tool specializing inemail marketing and marketing automation. It allows you to create personalized campaigns, track visitor and customer behavior, and automate much of your communication with your audience. It is a very data-driven software designed to boost sales through well-targeted messages.

Is Klaviyo just an email marketing tool?

Klaviyo is not limited to email. In addition to traditional campaigns, you can also send marketing text messages, create automation scenarios, segment your database in a very advanced way, and analyze your results in detail. It's a complete solution for managing your entire relationship marketing strategy.

But what I like about Klaviyo is that they've focused on what they do best: sending emails and text messages.

They offer few or no features outside their core business, and that's a very good thing. Because when email marketing software starts trying to do everything (capture pages, funnels), it loses sight of what's important. Klaviyo has managed to stay focused.

Who is Klaviyo mainly aimed at: e-merchants, infopreneurs, large companies?

Klaviyo is primarily aimed at e-merchants who want to automate their marketing and increase their sales through personalized campaigns.

But the platform can also be suitable for infopreneurs or more structured companies that need to closely track the behavior of their contacts and adapt their messages in real time. It's a powerful tool designed for those who want to take their marketing strategy further.

Is Klaviyo specifically designed for e-commerce stores?

Yes, Klaviyo was originally designed to meet the specific needs of online stores. It allows you to track every visit, every addition to the cart, every order, and automatically send the right messages at the right time. It's a perfect tool for setting up follow-ups, post-purchase emails, product recommendations, and more.

Here again, I think it's a very good thing to have chosen a niche (email marketing for e-commerce) and to have stayed in it.

Which e-commerce platforms is Klaviyo compatible with (Shopify, WooCommerce, etc.)?

Klaviyo integrates very well with major e-commerce platforms such as Shopify, WooCommerce, BigCommerce, and Prestashop. The integration is seamless and allows you to automatically retrieve all the data you need to personalize your campaigns.

If you need a Klaviyo specialist, you can find one on this page.

Can you create automated email campaigns with Klaviyo?

You can create highly advanced automation scenarios with Klaviyo. For example, you can send a series of emails after a purchase, follow up on abandoned carts, celebrate birthdays, or send recommendations based on purchase history. The automation editor is very visual, which makes it easy to set up.

Does Klaviyo allow you to segment contacts based on their behavior?

Klaviyo is particularly powerful for behavioral segmentation. You can target your contacts based on their purchases, pages visited, products viewed, emails opened or clicked on, and more. It's ideal for sending truly personalized messages at the right time to the right person.

Does Klaviyo allow you to send marketing text messages?

As I mentioned earlier, in addition to emails, Klaviyo offers SMS marketing. You can send offers, reminders, or personalized messages directly to your customers' phones, with the same automation and segmentation logic as for email.

This is a real strength for boosting engagement and conversions. At a time when we all receive too many emails, it can be interesting to use SMS marketing (in moderation, of course). You can ask a Klaviyo freelancer for their opinion on this page.

Does Klaviyo offer customizable email templates?

Klaviyo provides a library of fully customizable email templates. You can start with an existing template and adapt it to your branding, or create your design from scratch using a drag-and-drop visual editor. Everything is designed to save time while maintaining a professional look.

Can I track sales, open, and click statistics in Klaviyo?

Klaviyo provides highly detailed statistics on your campaigns: open rates, click-through rates, revenue generated, abandoned carts recovered, and more. You get a clear picture of what's working, and you can adjust your campaigns based on concrete results.

Does Klaviyo allow you to create multi-channel campaigns (email + SMS)?

Klaviyo lets you manage your multi-channel campaigns from a single interface. You can combine email and SMS in the same automation to reach your contacts where they are most responsive. This is very useful for launches, promotions, or strategic follow-ups.

What is the difference between Klaviyo and tools such as Mailchimp or GetResponse?

Klaviyo stands out for its ability to leverage e-commerce data in depth. Unlike tools such as Mailchimp or GetResponse, it goes much further in personalizing messages based on visitor and customer behavior.

It's a platform designed to maximize sales through highly granular segmentation, advanced automation, and seamless e-commerce integration.

Is Klaviyo suitable for beginners or is it aimed more at professionals?

Klaviyo can be used by motivated beginners, but it is primarily intended for advanced users or e-commerce merchants who want to take personalization and automation to the next level. The tool is powerful, but requires a minimum of training to use it effectively. If you are comfortable with digital tools, you will love it.

Whether you're a beginner or comfortable with the tool, you may need a Klaviyo expert. If so, take a look above to see the services offered by our freelancers.

Where can you find Klaviyo software experts?

You can find Klaviyo freelancers directly on BeFreelancr. Simply browse the services available above on this page and choose the one that suits your needs.

You can order the service you want directly, or contact the freelancer to ask questions before ordering.

How much does Klaviyo cost?

Klaviyo offers a free version for up to 500 contacts. After that, prices increase based on the number of contacts in your database. It's a premium tool, but the features it offers are very powerful, especially if you have an online store and are looking to maximize your sales.

What are the alternatives to Klaviyo?

The main alternatives to Klaviyo include Mailchimp, GetResponse, Brevo (Sendinblue), ActiveCampaign, and MailerLite. It all depends on your goals, budget, and technical expertise. If you're in e-commerce, Klaviyo remains one of the best choices.